| Comstar Technologies |
West Chester, PA |
| Senior Solutions Architect |
2013-2017 |
Responsible for managing, planning and directing reliable, secure and scalable solutions for clients and internal assets. Responsible for ensuring the client services are centrally managed, updated and engineered appropriately. Serve as a role model for the organization and set a leadership example for others to follow. Attract, retain, motivate, lead and develop a high-performance team to execute IT operations; hold the team accountable for high quality service delivery. Participate in short and long-range planning and the execution of strategic initiatives to reach the organization's business objective.
.
Career Highlights:
- Developed, designed and maintained Comstar Technologies first MSP product offerings. Managed over 2000 endpoints with a high satisfaction rate.
| PEI-Genesis |
Philadelphia, PA |
Network Server Administrator |
2011–Present |
Serve as key innovator and focal point for various servers, which include Exchange and BlackBerry Enterprise, as well as corporate anti-virus administration. Oversee the entire aspects of the IT Department along with the delivery of top-notch service in line with supporting network and systems functionality. Work closely with network operations center with server configuration, installation, deployment, monitoring, and troubleshooting. Deliver necessary support, assistance, and directives in help desk while overseeing operations associated with Avaya phone system.
Career Highlights:
- Built strong relationships with vendors and contractors which strengthened business performance
- Functioned as leader of headquarters and manufacturing plant expansions
- Worked with third party vendors and contractors to implement corporate wide VOIP phone system
- Worked hand-in-hand with third-party vendors in devising, creating, and developing the Xen App 6.5 Server Farm while assuming crucial role in line with upgrading and administrating the entire farm operations
- Collaboratively worked with the IT Director with the data and voice cut-over from three ISPs within branch offices, attaining minimal downtime and excellent remarks
| CCS Solutions |
Philadelphia, PA |
| Principal |
2006–2011 |
Orchestrated and streamlined various tasks associated with providing computer consultation and network management. Displayed high level of diligence in delivering technical support services to clients, ensuring utmost dependability and efficiency.
| Agoos/Lovera Architects |
Philadelphia, PA |
| IT Manager |
2000–2006 |
Selected by the upper management to run and administer the entire computer systems for highly reputable architectural firm. Acted as focal point of contact for network and system issues resolutions. Drove all significant efforts in maintaining and devising a corporate website. Oversaw the management of servers and desktop computers, while demonstrating expertise in conducting troubleshooting and maintenance.
Career Highlights:
- Significantly improved performance of various systems by leading initiatives to upgrade Novell 4.1 to Windows Server 2000 and Windows 2003 and implemented Microsoft Exchange 2000 and 2003 upgrade
- Made major contributions in enhancing system security and protection to critical applications by implementing and configuring SonicWALL firewall
- Attained robust improvements on company’s productivity and overall efficiencies by optimizing expertise in troubleshooting, resolving complex connectivity, configurations, and applications issues
| Parallel Edge |
Philadelphia, PA |
| IT Consultant |
2003–2005 |
Assumed responsibility in providing systems support, repair, and management services for business clients while effectively handling overall aspects related to the administration of desktop and server systems. Initiated proper coordination of resolution of third-party software issues with product manufacturer.
Career Highlights:
- Successfully created and implemented solutions for business growth and expansion
- Employed excellent technical expertise in resolving complex issues related to server and desktop systems to support critical business operations